Terms of Service
Effective Date: January 1, 2025
Article 1 (Purpose)
These Terms of Service aim to define the rights, obligations, responsibilities, and other necessary matters between Astroah Inc. (hereinafter referred to as the "Company") and users regarding the use of online community and subtitle generation services (hereinafter referred to as the "Service").
Article 2 (Definitions)
The definitions of terms used in these Terms are as follows:
1. "Service" refers to the community platform, subtitle generation service, and all related services that users can access through various wired and wireless devices including PCs and mobile devices.
2. "User" refers to members and non-members who use the Service provided by the Company in accordance with these Terms.
3. "Member" refers to an individual who accesses the Service, enters into a use agreement with the Company in accordance with these Terms, and uses the Service provided by the Company.
4. "Non-member" refers to an individual who uses the Service provided by the Company without registering as a member.
5. "Post" refers to information such as text, documents, images, audio, links, files, and videos posted by members while using the Service.
6. "Points" refer to scores granted to members according to their service usage and activities, which can be used according to policies established by the Company.
7. "Community" refers to a space where members can create posts and communicate around specific topics or interests.
Article 3 (Effect and Amendment of Terms)
1. These Terms take effect for all users who wish to use the Service.
2. The content of these Terms is posted on the Service screen or notified to users by other means, and takes effect when users who agree to these Terms sign up for the Service.
3. The Company may amend these Terms within the scope that does not violate relevant laws such as the "Act on the Regulation of Terms and Conditions" and the "Act on Promotion of Information and Communications Network Utilization and Information Protection".
4. When the Company amends these Terms, it will post them on the Service notice board at least 7 days prior to the effective date, specifying the effective date, amended content, and reasons for amendment. However, in case of amendments unfavorable to users, they will be notified 30 days in advance through notices, emails, in-service notifications, and other electronic means.
5. If the Company clearly notifies users in accordance with Paragraph 4 that failure to express objection by the effective date of the amended Terms will be considered acceptance, and the user does not explicitly express objection, the user is deemed to have agreed to the amended Terms.
6. If a user does not agree to the amended Terms, the user may terminate the use agreement.
Article 4 (Rules Outside the Terms)
Matters not specified in these Terms and interpretation of these Terms shall be governed by the "Act on the Regulation of Terms and Conditions", "Act on Promotion of Information and Communications Network Utilization and Information Protection", "Personal Information Protection Act", "Copyright Act" and other relevant laws or commercial practices.
Article 5 (Formation of Use Agreement)
1. The use agreement is formed when a user clicks the "Agree" button on the membership registration screen, fills in required information according to the registration form set by the Company, completes the registration application, and the Company approves such application.
2. The Company may not approve or may subsequently terminate the use agreement for applications falling under any of the following:
① Application using another person's name
② False information in the registration form
③ Minors under 14 years of age without legal guardian consent
④ Email address identical to an already registered member
⑤ Application for the purpose of disrupting social order or public morals
⑥ Intention to use the Service for illegal purposes
⑦ Intention to use the Service for commercial purposes
⑧ Other cases where the application requirements set by the Company are not met
3. For applications under Paragraph 1, the Company may request real-name verification and identity authentication through professional institutions depending on the type of user.
Article 6 (Changes to Member Information)
1. Members may view and modify their personal information at any time through the personal information management screen. However, email addresses and other information necessary for service management cannot be changed.
2. Members must immediately update online if information provided during registration has changed, and the member is solely responsible for any consequences arising from failure to update.
3. A member's username is used as a unique ID to identify the member within the Service and cannot be changed after registration.
Article 7 (Obligation to Protect Personal Information)
The Company strives to protect users' personal information in accordance with relevant laws such as the "Act on Promotion of Information and Communications Network Utilization and Information Protection" and the "Personal Information Protection Act". Relevant laws and the Company's Privacy Policy apply to the protection and use of personal information. However, the Company's Privacy Policy does not apply to linked sites other than services provided by the Company.
Article 8 (Member's Obligation to Manage ID and Password)
1. Members are responsible for managing their ID (email) and password, and must not allow third parties to use them.
2. If a member becomes aware that their ID and password have been stolen or are being used by a third party, they must immediately notify the Company and follow the Company's guidance.
3. In case of Paragraph 2, if the member does not notify the Company of such fact, or fails to follow the Company's guidance even after notification, the Company is not responsible for any resulting disadvantages.
Article 9 (Notice to Members)
1. Unless otherwise specified in these Terms, the Company may provide notice to members through their registered email address, in-service notifications, etc.
2. For notices to all members, the Company may substitute the notice in Paragraph 1 by posting on the Service notice board for at least 7 days.
Article 10 (Company's Obligations)
1. The Company shall not engage in acts prohibited by relevant laws and these Terms or contrary to public morals, and shall make every effort to provide services continuously and stably.
2. The Company must have security systems to protect personal information (including credit information) so that users can safely use the Service, and must publish and comply with its Privacy Policy.
3. The Company must process opinions or complaints raised by users regarding the use of the Service if they are deemed legitimate. The Company will notify users of the processing progress and results through bulletin boards, emails, etc.
Article 11 (Member's Obligations)
1. Members must not engage in the following acts:
① Registering false information during application or modification
② Misappropriating others' information
③ Altering information posted by the Company
④ Transmitting or posting information other than what the Company has designated (such as computer programs)
⑤ Infringing on intellectual property rights such as copyrights of the Company and other third parties
⑥ Acts that damage the reputation or interfere with the business of the Company and other third parties
⑦ Publicly posting or sharing obscene or violent messages, images, audio, or other information contrary to public morals
⑧ Using the Service for commercial purposes without the Company's consent
⑨ Other illegal or inappropriate acts
2. Members must comply with relevant laws, provisions of these Terms, usage guidelines, matters announced in connection with the Service, matters notified by the Company, and must not engage in acts that interfere with the Company's business.
3. Members may not reproduce, publish, broadcast, or provide to third parties information obtained through the Service without prior consent from the Company.
Article 12 (Provision and Changes to Service)
1. The Company provides the following services:
① Creating and participating in communities
② Creating, viewing, modifying, and deleting posts
③ Writing and managing comments
④ Voting (recommendation) function for posts
⑤ Automatic video subtitle generation service
⑥ Point accumulation and management
⑦ Notification service
⑧ All other services that the Company develops or provides to members through partnership agreements
2. The Company may divide the Service into certain ranges and separately designate available times for each range. However, in such cases, the Company will announce the content in advance.
3. In principle, the Service is provided 24 hours a day, 365 days a year. However, the Company may separately set usage hours for some services depending on the type or nature of the Service, and in this case, will announce the usage hours in advance.
4. The Company may temporarily suspend the provision of the Service for maintenance, replacement, breakdown of information and communication facilities such as computers, communication disruptions, or significant operational reasons. In this case, the Company will announce this in advance or afterwards.
5. The Company may conduct regular inspections if necessary for service provision, and the regular inspection time follows what is announced on the Service screen.
Article 13 (Service Interruption)
1. The Company may suspend service provision in the following cases:
① Unavoidable cases due to maintenance or other construction of service facilities
② When basic telecommunications service providers as defined in the "Telecommunications Business Act" suspend telecommunications services
③ When normal service provision is impossible due to national emergencies, power outages, service facility failures, or service usage overload
④ Other cases of force majeure such as natural disasters or national emergencies
2. In case of service interruption under Paragraph 1, the Company will announce it in advance. However, this does not apply when prior notice is impossible due to service interruption caused by reasons beyond the Company's control (disk failure, system down, etc. without intention or negligence of system administrators).
Article 14 (Copyright of Posts)
1. The copyright of posts posted by members within the Service belongs to the author of the post.
2. Posts posted by members within the Service may be exposed in search results or the Service and related promotions, and may be partially modified, reproduced, or edited and posted to the extent necessary for such exposure. In this case, the Company complies with Copyright Act provisions, and members may take measures such as deletion, exclusion from search results, or making private through customer service or in-service management functions at any time.
3. If the Company wishes to use member posts in ways other than those in Paragraph 2, it must obtain prior consent from members through phone, fax, email, etc.
4. If a member's post contains content that violates relevant laws such as the "Act on Promotion of Information and Communications Network Utilization and Information Protection" and the "Copyright Act", rights holders may request suspension and deletion of the post according to procedures set by relevant laws, and the Company must take measures according to relevant laws.
Article 15 (Management of Posts)
1. If a member's post contains content that violates relevant laws such as the "Act on Promotion of Information and Communications Network Utilization and Information Protection" and the "Copyright Act", the Company may suspend posting and delete the post according to procedures set by relevant laws.
2. Even without a rights holder's request under the preceding paragraph, the Company may take temporary measures on posts if there are grounds to recognize rights infringement or if posts violate Company policy and relevant laws.
3. Detailed procedures under this Article follow the posting suspension request service set by the Company within the scope of the "Act on Promotion of Information and Communications Network Utilization and Information Protection" and the "Copyright Act".
4. Members cannot register posts falling under the following, and the Company may delete, move, or refuse registration without prior notice:
① Content that defames or damages the reputation of other members or third parties
② Posts containing information, text, or graphics of content that violates public morals
③ Content deemed to be related to criminal acts
④ Content that infringes on copyrights and other rights of other members or third parties
⑤ Commercial advertisements and promotional content not approved in advance by the Company
⑥ Content that interferes with the Company's business without justifiable cause
⑦ Pornographic content or content harmful to minors
⑧ Other content deemed to violate relevant laws
Article 16 (Attribution of Rights)
1. Copyrights and intellectual property rights to the Service belong to the Company. However, member posts and works provided according to partnership agreements are excluded.
2. The Company only grants members the right to use accounts, IDs, content, etc. according to usage conditions set by the Company in connection with the Service, and members may not transfer, sell, provide as collateral, or otherwise dispose of these rights.
Article 17 (Contract Termination and Usage Restrictions)
1. Members may apply for termination of the use agreement at any time through the settings menu within the Service, and the Company must process this immediately according to relevant laws.
2. When a member terminates the contract, all member data is immediately destroyed except when the Company retains member information according to relevant laws and Privacy Policy.
3. When a member terminates the contract, posts created by the member are not deleted. Therefore, if a member wishes to delete posts before terminating the contract, they must delete them before withdrawal.
4. The Company may terminate the use agreement or suspend service use for a certain period without prior notice if a member falls under any of the following:
① Interfering with others' service use or stealing others' personal information
② Using the Service to engage in acts prohibited by laws and these Terms or contrary to public morals
③ Violating member obligations in Article 11
④ Engaging in or attempting acts that interfere with smooth service operation
⑤ Other cases where the Company reasonably deems it necessary to refuse service provision
5. When the Company terminates a use agreement, it will notify the member of the termination intent, specifying reasons for termination through email, phone, or other means. The use agreement terminates when the Company's termination intent is notified to the member.
6. When restricting service use or terminating contracts under this Article, the Company will notify according to Article 9 (Notice to Members).
7. Members may appeal usage restrictions under this Article according to procedures set by the Company. If the Company recognizes the appeal as legitimate, it will immediately resume service use.
Article 18 (Compensation for Damages)
The Company and members must compensate for damages caused to the other party intentionally or negligently in connection with service use. However, the Company is not responsible for any damages in connection with the use of free services unless it violates the content set forth in the Privacy Policy.
Article 19 (Disclaimer)
1. The Company is exempt from liability for service provision if it cannot provide the Service due to force majeure such as natural disasters, war, service suspension by basic telecommunications service providers, or other similar circumstances.
2. The Company is exempt from liability for damages arising from unavoidable reasons such as maintenance, replacement, regular inspections, or construction of service facilities.
3. The Company is not responsible for service usage disruptions or damages caused by member's fault.
4. The Company is not responsible for loss of profits expected by members through service use, or other damages from materials obtained through the Service.
5. The Company is not responsible for the reliability, accuracy, or other content of information, materials, or facts posted by members on the Service.
6. The Company is exempt from liability for transactions conducted between members or between members and third parties mediated through the Service.
7. The Company is not responsible for the use of free services unless otherwise specifically provided in relevant laws.
Article 20 (Jurisdiction and Governing Law)
1. Courts of the Republic of Korea have exclusive jurisdiction over disputes between the Company and members.
2. Lawsuits filed between the Company and members shall be governed by the laws of the Republic of Korea.
Article 21 (Advertisement Display)
1. The Company may display advertisements within the Service for its operation.
2. Members agree to advertisements displayed during service use.
3. The Company may use members' service usage information to provide personalized advertisements, and members may refuse personalized advertisements through app settings.
4. The Company is not responsible for the content of third-party websites or services linked through advertisements.
5. Members have the following rights regarding advertisement display:
① Disable personalized ads in app settings
② Limit ad tracking in device settings
③ Reset advertising identifier
Article 22 (Advertisement Disclaimer)
1. The Company does not warrant the content, accuracy, or completeness of advertisements displayed on the Service.
2. If a member transacts with a third party through advertisements, the responsibility for such transaction lies between the member and the third party.
3. The Company is not responsible for damages arising from fraudulent acts by advertisers or problems with advertisement content.
4. The Company determines advertisement placement locations, display frequency, etc. according to Company policy, and members may not raise objections to this.
5. Inquiries and complaints regarding advertisements must be raised directly with the relevant advertiser, and the Company has no obligation to mediate.
Supplementary Provisions
These Terms take effect from January 1, 2025.